Privacy Policy – Parvati freaks Clothing's

Parvati Freaks Clothing
Powered by Kasol Scenic Valley

Parvati Freaks Clothing (“we,” “our,” or “us”), powered by Kasol Scenic Valley, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase through our WooCommerce store.

1. Information We Collect

Personal Information

When you interact with our WooCommerce store, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Order details and purchase history

⚠️ We do NOT store credit/debit card details.
All payments are securely processed via trusted third-party payment gateways.

Automatically Collected Information

IP address
Browser and device details
Cookies and session data
Pages visited and usage analytics

2. How We Use Your Information

Your data is used strictly for:

Processing and delivering orders
Order confirmations and customer support
Managing returns, refunds, or replacements
Improving website functionality and user experience
Sending promotional communication (only with consent)
Preventing fraud and unauthorized access
Legal and accounting compliance

3. WooCommerce-Specific Data Usage

Our website is powered by WooCommerce (WordPress).

WooCommerce uses cookies to maintain cart sessions and login status
Order and customer data is stored securely in our WordPress database
Access is restricted to authorized administrators only
No data is used beyond order fulfillment and support

4. Cookies & Tracking Technologies

We use cookies to:

Enable cart and checkout functionality
Remember user preferences
Analyze traffic and improve performance

You may disable cookies via your browser settings; however, some store features may not function correctly.

5. Sharing of Information

We do not sell, trade, or rent your personal information.

Your data may be shared only with:

Payment gateway providers
Shipping and logistics partners
Website hosting and analytics services
Legal authorities if required by law

All third parties are required to maintain data confidentiality and security.

6. Data Retention

Order data is retained only as long as legally required
Inactive customer accounts may be deleted upon request
Users can request data deletion after order completion

7. Your Rights (GDPR Compliance – EU Users)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data
Correct inaccurate data
Request deletion (“Right to be Forgotten”)
Restrict or object to data processing
Withdraw marketing consent at any time
Request data portability

📧 GDPR Requests: [parvatifreaks@gmail.com]

8. India IT Act & SPDI Rules Compliance

In accordance with the Information Technology Act, 2000 and SPDI Rules, 2011, we ensure:

Collection of data for lawful purposes only
Explicit consent before collecting sensitive information
Reasonable security practices to protect personal data
No unauthorized disclosure of information

Grievance Officer (As Required by Law)

Designation: Grievance Officer
Email: [your-email@example.com]
Response Time: Within 30 days

9. Marketing Communication

Promotional emails or WhatsApp messages are sent only with user consent
You may unsubscribe anytime via links or by contacting us directly

10. Children’s Privacy

Our services are not intended for children under 13 years of age.
We do not knowingly collect data from minors.

11. Third-Party Links

Our website or social platforms may contain links to third-party websites.
We are not responsible for their privacy practices or content.

12. Data Security

We implement appropriate technical and organizational security measures.
However, no online transmission is 100% secure, and absolute security cannot be guaranteed.

13. Updates to This Policy

This Privacy Policy may be updated periodically.
Any changes will be posted on this page with a revised effective date.

14. Contact Information

Parvati Freaks Clothing
Powered by Kasol Scenic Valley

📍 Village Chojh, Kasol, Himachal Pradesh, India
📧 Email: [parvatifreaks@gmail.com]