Contact Us
We’re Here for You – Let’s Connect!
Have a question, need help with your order, or just want to say hi? We’re happy to assist. At Parvati Freaks, customer care is at the heart of what we do.
📩 Email Support
For general inquiries, order issues, or feedback:
support@parvatifreaks.com
We typically reply within 24–48 hours (Monday to Saturday).
💬 WhatsApp Support
Need quick help? Chat with us directly on WhatsApp!
📱 +91 70183 38133
Available: Monday to Saturday | 10:00 AM – 6:00 PM (IST)
Click to chat: https://wa.me/917018338133
Customer Support & Assistance
We are committed to providing timely and effective support for all your inquiries and concerns. For the most efficient service, we encourage you to use our Support Portal, which can be accessed through the My Account section of our website.
Once logged into your account:
- Navigate to the Support Portal under the My Account dashboard.
- Select Create a Ticket to raise a new support request.
- Provide all relevant details to help us assist you efficiently.
- Track the status and responses to your tickets in real time from the same portal.
Using the Support Portal ensures your request is routed directly to the appropriate team, enabling us to respond more quickly and accurately.
If you are unable to access your account or require immediate assistance, you can reach out to us directly via our alternative contact options.
📦 Order & Shipping Support
If you’re messaging about an order, please mention your Order Number for faster assistance.
🕒 Customer Service Hours
Monday – Saturday: 10:00 AM to 6:00 PM (IST)
Sunday: Closed
📱 Follow Us
Join our journey, get inspired, and be part of the tribe:
- Instagram: @parvati_freaks
- Facebook: facebook.com/parvatifreaks
❓ Quick Help
Visit our FAQ page for instant answers to common questions about shipping, returns, sizing, and more.
🌍 Online-Only & Proud
Parvati Freaks is a fully online clothing brand. All orders, returns, and communication are handled digitally to ensure a smooth and sustainable experience.
🌀 Thank You for Being a Part of Our Tribe
We appreciate your love and support. Don’t hesitate to reach out — we’re always happy to help.
Our address
Parvati Freaks
Chojh Village,
Near Kasol Town,
Kullu District,
Himachal Pradesh – 175105
India