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Return & Refund Policy – Parvati Freaks

🔄 For Clothing & Apparel

We want you to love what you wear. If something isn’t quite right, here’s how we handle returns and exchanges:

✅ Eligibility for Return/Exchange

  • Items can be returned or exchanged within 7 days of delivery.
  • Items must be unworn, unwashed, and in original condition with all tags intact.
  • Sale or discounted items are final sale and cannot be returned or exchanged.
  • Only items purchased directly from parvatifreaks.org are eligible.

🔁 How to Request a Return

  1. Email us at parvatifreaks@gmail.com with your order number and reason for return.
  2. We’ll provide return instructions and a shipping address.
  3. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

💸 Refunds

  • Approved returns will be refunded to the original payment method within 7–10 business days of receiving the item.
  • Original shipping fees are non-refundable.

🔄 Exchanges

  • Want to swap a size or design? No problem! Exchanges are subject to availability and handled just like a return + new order.

🎟 For Event Tickets

Parvati Freaks serves as a portal for conscious events and gatherings. All ticket sales are considered final unless otherwise stated on the individual event page.

❌ No Refund Policy

  • All event tickets are non-refundable, except in the event of a full event cancellation.
  • If an event is postponed, your ticket will remain valid for the rescheduled date.

✅ Event Cancellations

  • In the rare case of a full cancellation (not caused by force majeure), a full refund will be issued automatically to the original payment method.
  • Please allow up to 14 business days for processing.

🔄 Ticket Transfers

  • If you can no longer attend, some events allow ticket transfers to another name.
  • Email parvatifreaks@gmail.com with your order number to check if your ticket is eligible for transfer.

🌀 Damaged or Incorrect Items

If you received a damaged, defective, or wrong item, we’re deeply sorry. Please contact us within 3 days of delivery at parvatifreaks@gmail.com with photos, and we’ll make it right—either through a replacement or refund.

💬 Questions?

We’re here to help. For any support related to returns, refunds, or exchanges, contact us at:


📩 parvatifreaks@gmail.com (for event-related inquiries)

Thank you for being part of the Parvati Freaks tribe.
Your support helps us keep the rhythm alive—on the dancefloor and beyond.