🚚 Shipping Policy

Parvati Freaks Clothing
Powered by Kasol Scenic Valley

1. Shipping Coverage

🇮🇳 Pan-India Shipping

We ship across India to most serviceable pin codes.

🌍 International Shipping

Worldwide shipping is coming soon.
International shipping charges and timelines will be updated once available.

2. Shipping Charges (India)

Flat Rate Shipping: ₹80 per order
Shipping fee is calculated and displayed at checkout
Shipping charges are non-refundable, except in case of our error

3. Order Processing Time

Orders are processed within 1–3 business days
Orders placed on weekends or holidays are processed on the next working day
Made-to-order or limited-edition products may require extra processing time

4. Delivery Timeline

Metro Cities: 3–6 business days
Non-Metro / Remote Areas: 5–9 business days

Delivery times are estimates and may vary due to courier operations, weather, or unforeseen circumstances.

5. Cash on Delivery (COD)

❌ Cash on Delivery (COD) is NOT available.

All orders must be prepaid using the available online payment methods at checkout.

6. Order Tracking

Once shipped, tracking details will be shared via email or WhatsApp
Customers can track their shipment using the courier link provided

7. Delays & Unforeseen Circumstances

We are not responsible for delays caused by:

Courier partner issues
Weather conditions
Natural disasters
Government restrictions

Such delays do not qualify for refunds.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details
Orders returned due to incorrect address or failed delivery attempts may incur re-shipping charges

9. Damaged or Missing Packages

Customers must report damaged packages within 48 hours of delivery
Clear images/videos of the package and product are required for verification

10. Contact Information

For shipping-related queries:

Parvati Freaks Clothing
Powered by Kasol Scenic Valley

📍 Village Chojh, Kasol, Himachal Pradesh, India
📧 Email: [parvatifreaks@gmail.com]