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Parvati Freaks – Terms & Conditions

Welcome to Parvati Freaks. By accessing or using our website, ticketing portal, or purchasing products from our clothing line, you agree to be bound by the following Terms and Conditions (“Terms”). These Terms apply to all users, including visitors, customers, and event attendees.

1. General

Parvati Freaks (“we”, “our”, “us”) operates a dual platform offering:

  • Event ticketing services, including online ticket sales for music festivals, gatherings, and cultural events.
  • A clothing brand, featuring products available for online purchase.

By using our website or services, you agree to these Terms. If you do not agree, please do not use our services.

2. Ticketing Portal Terms

2.1 Event Information

We make every effort to provide accurate and up-to-date event details. However, event times, dates, artists, and venues are subject to change without notice.

2.2 Ticket Purchases

  • Tickets purchased are non-refundable unless the event is canceled or rescheduled.
  • Tickets are non-transferable unless stated otherwise.
  • You are responsible for keeping your ticket information (including QR codes or digital access) secure.

2.3 Cancellations and Refunds

If an event is canceled or rescheduled, we will notify you by email and provide instructions for refund or ticket transfer options.

2.4 Entry Policy

Entry may be denied if:

  • You are under the minimum age requirement (if any).
  • You violate event policies or fail to present valid ID.
  • Your ticket is invalid, duplicated, or canceled.

3. Clothing Brand Terms

3.1 Product Information

We strive to display product colors, sizes, and descriptions as accurately as possible. However, we do not guarantee that your device’s display will reflect actual colors.

3.2 Orders & Payments

  • All orders are subject to acceptance and availability.
  • Prices are inclusive/exclusive of applicable taxes and shipping (as specified at checkout).
  • We reserve the right to cancel or refuse any order.

3.3 Shipping & Delivery

  • Shipping times are estimates and may vary.
  • You will receive a confirmation email with tracking details once your order is dispatched.

3.4 Returns & Exchanges

  • Returns are accepted within [15/30] days of delivery for unworn, unused items in original packaging.
  • Refunds will be issued to the original payment method upon receipt and inspection.
  • Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

4. Intellectual Property

All content on our platform—including logos, images, text, and designs—is the property of Parvati Freaks and protected under copyright and trademark laws. You may not use our content without express written permission.

5. User Conduct

You agree not to:

  • Violate any laws or regulations.
  • Infringe on any third-party rights.
  • Post harmful, offensive, or inappropriate content.
  • Interfere with or disrupt our platform or services.

6. Privacy Policy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages.
  • Losses arising from event changes, shipping delays, or website errors.

Our total liability is limited to the amount paid for the ticket or product in question.

8. Modifications to Terms

We reserve the right to change these Terms at any time. Continued use of our platform constitutes acceptance of the updated Terms.

9. Governing Law

These Terms shall be governed by the laws of [Your Country/State]. Any disputes shall be resolved in the courts of [Jurisdiction].

10. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

📧 Email: support@parvatifreaks.org
📞 Phone: [+91 7018338133]
🌐 Website: www.parvatifreaks.org